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Posts Tagged ‘Multivariate Testing’

Improve Your Website’s Effectiveness with Google Website Optimizer

Friday, July 24th, 2009

Apogee Search Founder, Bill Leake, explains how to use Google Website Optimizer to improve your website effectiveness.

Bill Leake

Driving traffic to your website is only half the battle. Your site also needs to be constructed to convert those visitors into leads or sales. A valuable first step to making your website more effective is to utilize Google Website Optimizer.  Google Website Optimizer is a free tool that website owners can use to determine the most effective combination of content on their site through a variety of tests. The results from these tests can then be used to maximize conversion rates among existing traffic to your site.

GWO can conduct both A/B testing and multivariate testing. A/B testing will test two different pages against one another, and multivariate testing will test the various elements on the page to determine the best combination.

Strategies to keep in mind when using Google Website Optimizer:

  • Ask big questions. You will only receive answers for the things that you actively test. You should test drastic changes rather than slight changes to obtain statistically significant data.
  • Spend time developing well-written copy to test.
  • Wait for significant data. GWO will indicate when a sample is large enough to be useful.

Different situations in which one would want to use A/B testing versus multivariate testing:

  • Multivariate tests compare different elements of a page. Google uses a full factorial test so it is very easy to generate a large number of combinations even when testing just a few elements. These tests require a high amount of traffic to achieve statistical significance.
  • A/B testing is suited for sites with less traffic because it requires a much smaller sample size to achieve statistical significance. This is the best option for testing a complete site redesign.

Rules to follow when using Google Website Optimizer:

  • Wait for statistically significant data. As discussed earlier, initial results might reflect random chance, so wait until you have had enough traffic for the information to be significant.
  • Limit the elements being tested. If you create too many different combinations, it will take a great deal of time for GWO to produce meaningful results from your test.
  • Spend as much time developing content for a test as you would for a website. Even though this is a test, you are testing potential real options for your site. Do not get sloppy with the content just because it is a test.

Bill Leake is the CEO and Founder of Apogee Search, the largest search engine marketing firm in the Southwest, one of the 20 largest in North America and one of the fastest growing companies on the Inc. 500 list. In addition to leading Apogee Search, Bill also serves as the president of the Austin Interactive Marketing Association, and as the chairman of the SEMPO (Search Engine Marketing Professionals Organization) committee.

Improve Your Conversion Rate with Multivariate Testing

Tuesday, July 7th, 2009

Free webinar offers ways you can use multivariate testing to increase your website’s conversion rate.

If you’re bringing in traffic to your website but not generating as many qualified leads/sales as you deserve, chances are it’s time for a change. But without knowing what’s not working, how can you ever hope to improve it?

Thanks to website analytics and techniques such as multivariate testing, you can get exact measurements and feedback on what you can do to improve your website.

On July 8, RSS Ray (aka Brian Offenberger) will be hosting a free webinar with Eric Hansen, Founder and CEO of SiteSpect. From 4:00 to 5:00 pm Eastern, Eric will be discussing how to use multivariate testing to improve conversion rates.

The webinar will include everything from how to create a testing team and get management approval, to how to create and implement your testing plan.

To register for this event go to RSS Ray’s Right On – No Bull Marketing website and visit the free internet marketing webinars section.

We’ll see you there.

Top 9 Tips to Get the Most Out of Your Online Lead Generation Campaigns

Friday, July 3rd, 2009

Improve your online lead generation campaign with this insightful article by Apogee Search CEO and Founder, Bill Leake.

Apogee Search Logo

Now more than ever, marketers are hyper-focused on getting the most out of their lead generation investments. Here are nine quick tips to give your current online campaigns a boost and get the highest quality leads coming to your website. For the most part, these techniques can be implemented fairly easily, and are highly effective at maximizing your campaign ROI.

1. Reevaluate, reexamine, and reconfirm your objectives. Different economic times often drive different campaign objectives. Campaign success or failure is driven by getting the objectives right on the front end. Now is the time to ensure your objectives are in line with your needs.

2. Look at your traditional marketing assets and see what you can repurpose, reallocate, and reuse online. There’s gold buried out there in your traditional marketing spend. What events do you attend? What video assets do you already have? What great PowerPoint presentations do you have that can be turned into webinars, articles, etc? Recycling and reusing isn’t only good for the environment, it’s great on the pocketbook too.

3. This is the year to finally get end-to-end tracking and analytics. Reconfigure your web analytics, tie your web analytics into your CRM system, and get a marketing automation tool. Have all of these communicate with each other and with your vendors from beginning to end.

4. Retool your paid search campaigns. Run Google search query reports for your AdWords campaigns. Cut out irrelevant impressions, increase your click through rate and quality score, and add negative keywords. Paid search ads need to be targeted to attract relevant traffic, so make your ads specific. Sometimes it makes sense to use ads to qualify prospects too. One good strategy to reduce spend without reducing performance is to daypart-turn off ads at times of the day that do not deliver quality leads traffic.

5. Add compelling lead bait. Webinars, whitepapers, and case studies, oh my! The quantity increase in quality content can be well worth the investment, and good content will warm up the prospect too.

6. Implement nurturing campaigns and lead lifecycle management. Nurturing campaigns involve things like newsletters, seminar and webinar invites, special tips and tricks in email blasts, physical direct mailers, etc. Basically, continuing to communicate with folks who aren’t ready to speak to a sales rep or who do not yet have a budget. Best communications are always things that have value in them. For example, “Here’s something you might be able to use,” rather than, “Listen to what we have to say.”

7. Use a multivariate landing page testing tool and test all major changes to your website. Google Website Optimizer (GWO) is a free tool that enables you to conduct multivariate and A/B tests on your landing pages. Be sure to limit your variants to a level your traffic can support. Worst case scenario, you discover that some of your brilliant ideas are not so brilliant, and quickly fix them. Best case, you’ll see a triple digit improvement in your landing pages and website conversions. Apogee Search has recently been named one of a select few GWO Authorized Consultants by Google. Working with an authorized consultant can get you the answers you’re looking for to drastically improve your conversion rates.

8. Optimize past online conversions. Your problem may not be that you need more leads, but that you need better quality leads. Integrate your PPC and SEO data into your CRM system so you can have solid ROI numbers for each of your online campaigns before you need them. Once you get enough data, you can start optimizing your campaign towards activities that are generating revenue rather than leads that go nowhere.

9. Start / continue / increase your SEO efforts. SEO success builds over time and can have one of the highest ROIs. If you haven’t started a SEO campaign or you’re not seeing results from your campaign yet, keep up your efforts. While your competitors are pulling back and retrenching, or maybe just utilizing paid search campaigns because of its immediate impact, you can get a long-term lead on them by accelerating and improving your natural search impact.

Bill Leake is the CEO and Founder of Apogee Search, the largest search engine marketing firm in the Southwest, one of the 20 largest in North America and one of the fastest growing companies on the Inc. 500 list. In addition to leading Apogee Search, Bill also serves as the president of the Austin Interactive Marketing Association, and as the chairman of the SEMPO (Search Engine Marketing Professionals Organization) committee.

Top Common Mistakes Made by Online Marketers

Tuesday, August 21st, 2007

RevcubeManaging a marketing campaign can sometime become a pain. So what’s out there that can make campaign management a breeze? Introducing Revcube, an automated, real-time, cross-channel optimization platform.

On this weeks show the CEO of Revcube, Chris Raniere, will be talking with us. You defiantly don’t want to miss this show. Hear what common mistakes online marketers make, how to fix them, learn what an automated campaign is and how it can help you.

Find out what you can do to improve your online marketing campaigns live this Wednesday 1pm Eastern/10 Pacific on wsRadio.com

Building Effective Websites that Convert Visitors to Buyers

Monday, June 11th, 2007

Bryan EisenbergYou already have traffic to your website. But, are your website visitors doing what you want them to?

Our fist guest this week on Online Marketing with RSS Ray is Bryan Eisenberg, Chairman of the Web Analytics Association and recognized expert on online marketing and marketing analytics.

What is Web Analytics? According to The Web Analytics Association (WAA), it’s the measurement, collection, analysis and reporting of Internet data for the purposes of understanding and optimizing Web usage.

Just having the right tools doesn’t mean you’re getting the most out of them. Learn what it takes to drive your customers to action. Listen this week to Online Marketing with RSS Ray 10am Pacific/1pm Eastern.

Multivariable vs. Multiple Variable Testing

Wednesday, April 4th, 2007

Here is an interesting article by this week’s show guest Seth Rosenblatt.

Seth Rosenblatt is the Vice President of Marketing and Business Development at Optimost, the leading provider of online multivariable testing solutions. Optimost is a technology and services company specializing in comprehensive real-time testing and conversion rate marketing. For more information about Optimost, please visit their website www.optimost.com.

Strategy guru Michael Porter of Harvard Business School once defined a global enterprise as a company “whose competitive position in one country is significantly affected by its position in other countries.” This was meant to distinguish a global company from a multinational company, which is merely a company that has operations in more than one country. Maybe that seems like a subtle distinction, but in reality this has real significance. The global firm targets the international market without distinguishing national or political boundaries – it integrates its business across political boundaries, coordinates its product chain and value chain, and thinks of the entire world as its marketplace. Although a multinational firm may gain some economies of scale from being in multiple countries, it roughly views its business a series of independent businesses in distinct marketplaces.

This distinction is a good metaphor for how marketers look at their web pages. Is your web page a series of unrelated content items, or do the items on the page have some connection to each other? For many this seems like a rhetorical question – of course your web page has interrelated elements. For example, it’s possible that certain headlines won’t make sense with certain main images, and if you have a price point quoted at the top of the page, any mention of that price elsewhere in the page better have that same price! Also, if you make a certain offer at the top of the page, does it reinforce the message to mention that offer again in the middle of the page, or does the redundancy hurt you?

But despite the universal agreement that everything on our web sites is interrelated, many marketers looking at testing their web pages don’t take into account these relationships and constraints. This is in part driven by the fact that the terminology we all use in this industry is very loose. For example, the word “multivariable” is used by different companies to mean different things. Unfortunately many companies use the term “multivariable” or “multivariate” when they really mean “multiple variable.” Just like global vs. multinational, there is an important distinction here. If you are testing four different content elements on your page simultaneously, you are doing “multiple variable” testing – essentially you are running four independent tests on the same page. Certainly this is more efficient than running a test on only a single element, but it both limits what values you can actually test and fails to take into account any of those relationships and constraints among elements on the page.

For example, if you run a “multiple variable” test, you can not test any value which potentially could conflict with another element on the page (e.g., you certainly don’t want the same image to show up in adjacent slots; you don’t want that headline about the motorcycle showing up under the picture of the car, etc.). “Multiple variable” testing severely restricts what you can do – analogous to the multinational corporation which is not taking advantage of the potential “global” relationships among its subsidiaries.

True “multivariable” testing, on the other hand, takes into account these relationships and constraints among the elements on these pages. It does require a more advanced methodology to get it right, but it gives the marketer the ability to really understand how elements on the page work together to both give the best conversion rate possible and to provide those learnings as to what is and what isn’t working. Many marketers make the mistake by assuming that some of the older methodologies, like Taguchi, will allow them to do this, where at best it will only allow “multiple variable” testing (more information on various “design of experiments” methodologies can be found on our web site at http://www.optimost.com/doe.phtml).

So, next time you talk to someone about approaches to “multivariable” testing on your web site, make sure they’re not mixing it up with “multiple variable” testing – it would be as mistaken as a multinational company thinking it was a global powerhouse.

Read some Optimost success stories to learn how clients achieved success using our platform, If you would like someone to contact you from Optimost, please click here.

Measurable Results with Multivariable Testing

Monday, April 2nd, 2007

Seth RosenblattThis weeks guest on Online Marketing with RSS Ray is Seth Rosenblatt, Vice President of Business Development for Optimost.

Optimost - Optimost revolutionized online testing in 2001 with the first on-demand multivariable testing platform. Since then they have remained the leading provider of testing solutions by focusing on providing the most advanced multivariable testing technology available.

The main challenge facing any advertiser is presenting consumers with the right message to drive them to buy a particular product or perform a particular action. Many advertisers may test five or ten versions of their advertising, landing pages, or any other page in their sales funnel, to determine which creative performs best. These experiments may include variations in copy, layout, or images. Optimost’s advanced multivariable testing techniques allows advertisers to simultaneously test these factors and many more-up to millions of different permutations, in fact-for the same (or less) effort and expense.

MEC Labs Buys MarketingSherpa

Tuesday, November 7th, 2006

Last Friday, MEC Labs announced that it will be acquiring MarketingSherpa, Inc. for an undisclosed sum.

The merger of these two companies is excellent news for marketers who have long relied on both companies for excellent marketing research and data. The organization will operate as separate entities; however the two companies merged resources should provide excellent complimentary data which can only stand to benefit interested marketers.

Diligent RSS Ray listeners might remember MEC Labs director Dr. Flint McGlaughlin’s interview on the program. His excellent advice is a must listen for anyone interested in online marketing. You can listen the whole interview by clicking on the below links.


Here is the email both companies sent to us about the deal:

Dear Reader:

I wanted to write you directly to share the big news:
MarketingExperiments is acquiring MarketingSherpa. The acquisition seems like a ‘natural fit’. MarketingExperiments and MarketingSherpa share a common objective, to discover what really works in marketing, and we use complementary (but different) methodologies.
MarketingExperiments conducts primary research through real-time experiments; MarketingSherpa conducts secondary research through benchmark studies and Case Studies.

There are two reasons why we believe this is great news for you:

1. Together, the two firms will provided the most comprehensive research library in marketing – more than a thousand case histories and experiments, plus benchmark guides, experiment briefs, and ten different newsletters/journals.

2. Together, the two firms will provide the most comprehensive roster of marketing training in the industry. We will enter 2007 providing the corporate marketing community with at least four annual summits, the MEC professional education program, and fifty-eight web seminars.

I have long been impressed with Marketing Sherpa, and I would like to take this opportunity to compliment Anne Holland and her team. They have done a remarkable job of building a respected, effective organization. I am excited about this opportunity to combine our efforts as we continue our mission: to discover what really works in marketing.

On a practical note, Anne will be staying on, working with MarketingSherpa as we enter 2007. I think it might be helpful to share with you the note she sent to her readers. It is appended below.

Thank you for your trust.

Flint McGlaughlin

=================

A Note to Readers: MarketingSherpa’s Being Acquired by MEC Labs Group

Dear MarketingSherpa Reader,

I’m writing to you today *before* the official press release goes out so you’re the first to hear we’re being acquired by MEC Labs Group.

Nothing drastic will change. We’re keeping our same name, our staff, our regular publications, and yes, our Warren, RI, headquarters. And our goal remains the same — to conduct new research into what really works in marketing via Case Studies, Benchmark Guides & Summits.

Plus, now our research for you will be supplemented by the team at MEC Labs Group. They run an actual laboratory facility in Atlantic Beach, FL, where they conduct live campaign experiments in partnership with folks such as The New York Times and Reuters.

So, we’ll keep doing anecdotal research for our exclusive Case Studies as well as primary studies for our Benchmark Guides. Plus, we’ll be able to partner with their scientists and statisticians to run live experiments on cutting-edge marketing tactics for which there is no otherwise reliable source of response data.

Back in March 2000, when I founded MarketingSherpa from my second bedroom (yes, honestly), I dreamed it would grow to be the most tremendous source of practical research for the marketers of the world. Now we’re at 237,000 readers, three main offices, and nearly 700 case Studies. It’s been an incredibly satisfying and exhilarating ride!

And now things will speed up even more. I’ll still be here (naturally). Our team is just getting bigger — both at the MarketingSherpa brand and also with the ability to lean on the research and technical team at MEC Labs.

Who is MEC Labs?

They’ve deliberately flown under the radar for the past five years — so although they conduct cutting-edge, primary research about marketing tactics such as video ads online, search marketing, and A/B email tests, outside of their own 50,000 newsletter readership, many other marketers have not heard of them.

I first met Lab Director, Dr. Flint McGlaughlin, four years ago when he spoke at one of our Summits on the topic of marketing paid subscriptions to Web sites. I was so impressed I asked him to return to give more Case Studies about his team’s experiments at future Summits.

Then, earlier this year Flint invited me down to his headquarters in Atlantic Beach, FL, (near Jacksonville in northeastern Florida.) The beach right outside the lab’s offices was magnificent, but I was most impressed with his research lab and team. It felt a bit like what you might imagine a Hollywood set director would create for a marketing laboratory. Glass walls, giant view screens, earnest technicians, and concentrated quiet while experiments were under way.

I was hooked. Wouldn’t it be marvelous if we could work together to get practical data for marketers? Well, now we will be.

Plus, I re-double my invitation for you to attend our B-to-B marketing Summit in San Francisco in less than two weeks (Nov 13-14). Yes, the MEC Labs Group leaders will be there so you can meet them in person and put in your requests for the types of experiments you’d like to see us and them run in the coming year.

Here’s a link to the Summit info:
http://www.sherpastore.com/B-to-BDemandGenerationSummit006.html

And, as always, if you have any questions, feedback — or in this case concerns — for the team at MarketingSherpa, contact us immediately.

Our service team is available Monday-Friday from 9am-7pm ET at (877) 895-1717.

Thanks for your part in making MarketingSherpa the most popular research publication in our industry.

Sincerely,

Anne Holland
Founder & President
MarketingSherpa Inc.

Website Measurement and Testing with Phil Kemelor

Monday, October 16th, 2006

If you’re like most modern business successes, you’ve spent thousands of dollars to make sure your website runs perfectly, looks great, and is visible to your audience. However if you’re not certain that each portion of your website is set for maximum results, you could be losing thousands in profits. In The Executive’s Guide to Web Site Measurement and Testing, author Phil Kemelor presents an easy to understand, step by step guide for using website measurement and testing to increase the profitability and effectiveness of your website.

On Wednesday, October 18 at 10:00 a.m. pacific time, Phil Kemelor will appear on “Online Marketing with RSS Ray” to talk about his new book and answer questions about website measurement and testing.

Phil Kemelor is the president of PKWeb Communications LLC and has helped businesses both large and small implement website measurement programs for over 10 years. In addition to building site measurement systems at several companies, including Bell Atlantic, General Electric and American International Group, he has advised Fortune 500 companies and helped them use site measurement and testing to increase efficiency and their revenues.

Testing What Works and Doesn’t Work in Online Marketing with Dr. Flint McGlaughlin

Tuesday, June 13th, 2006

San Diego, CA-June 13, 2006

WS Radio.com, a free, internet business talk radio network, announces an exclusive interview with MarketingExperiments.com and MEC Labs Director Dr. Flint McGlaughlin on the Online Marketing with RSS Ray radio show, June 14th at 1:00 p.m. Eastern. Covering the best in online marketing Best Practices, blogging, podcasting and RSS marketing, Online Marketing with RSS Ray brings world class online marketing experts to today’s savvy online marketer.

In this exclusive interview with Online Marketing with RSS Ray, McGlaughlin will discuss what works and doesn’t work in online marketing and the use of testing to generate significant increases in online sales.

McGlaughlin is the Director of MarketingExperiments.com and MEC Labs, the country’s preeminent firm in testing what works and doesn’t work in online marketing.

“Marketers are always looking for ways to boost online results and MEC Labs is the country’s best at testing what works and what doesn’t,” stated show host RSS Ray.

Online Marketing with RSS Ray airs live each Wednesday at 10:00 a.m. P.S.T. on WS Radio.com. All programs are available immediately upon completion of original broadcast in podcast format at http://www.wsradio.com.

About WS Radio.com
WS Radio.com is the world-wide leader in internet talk, with over 1.2 million verified listeners each month. The network’s programming is also simulcast on the Sirius radio network. Its listeners are corporate executives, business owners, marketing managers and information technology directors from businesses of all sizes.

Listen to WS Radio.com or check out the station’s programming lineup at the station’s web site at http://www.wsradio.com.
Media Contact:
Lee Mirabel
888-327-0061

About Online Marketing with RSS Ray
Online Marketing with RSS Ray is thee voice for today’s savvy online marketers. Focusing on business Best Practices for online marketing, blogging, podcasting and RSS marketing, Online Marketing with RSS Ray is broadcast live each Wednesday at 10:00 a.m. P.S.T. on WS Radio.com. The program is hosted by RSS Ray, a certified eMarketing specialist by the eMarketing Association.

Program Media Contact:
Dale Knauss
602.412.3426
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Online Marketing with RSS Ray is a weekly radio program about internet marketing best practices. It is carried live on wsRadio.com, the internet's leading talk station with more than 3 million listeners. You can listen live Wednesdays at 1pm Eastern/10am Pacific or get free podcast versions of the show.

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