A happy conclusion to our problems with competitive research tool, SpyFu.

Last week we wrote a post detailing some problems we had with the competitive keyword research tool, SpyFu. Almost immediately we were contacted by SpyFu President, Michael Roberts who was determined to address our concerns and make things right.

We’re happy to report that many of the issues we had with the program have been resolved. Additionally, SpyFu provided us with a full refund as well as a free month of service for our troubles.

It’s nice to see a company that owns up to its mistakes and does whatever it can to make customers happy.

Look for a full review of SpyFu’s competitive keyword research tools right here on the RSS Ray Blog in the next few months.