Many online marketers have realized the tremendous value in conversion improvements and customer satisfaction by offering site visitors live chat services.
A new study was done recently doing side by side comparisons of 6 different live chat solution providers. Companies were compared by features sets, flexibility/customization, availability/reliability, price, analytics, reporting and more.
Companies compared in the study include BoldChat, InstantService, LivePerson, Talisma, Velaro, and WhosOn.
You may find the study useful to you in selecting a live chat provider. Check out the study details at http://www.livechatcomparison.com/.
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