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Posts Tagged ‘Increasing Website Traffic’

What Every CEO Should Know About Marketing on the Web

Wednesday, September 9th, 2009

Bill Kisse explains the importance of using relevant search terms when optimizing your index pages.

I didn’t start out with the intention of spending hours learning all about search engine marketing to help promote my business but I’m glad I did.

Internet search results have been good to me and my efforts have paid handsomely for the many hours that I just worked on “good faith” that the Search Engine Gods would recognize our company and the services we provide.

What’s the first thing you (or just about everyone I know) do when you need information?

You “Google it” or look it up on the web.

Why?  I began to get the idea that the Internet was the future of advertising, well the future is here and it pays to learn what benefit it can bring to your business.

What is the purpose of a well-designed B2B website?

-       An online brochure or catalog describing our business and the benefits of doing business with us

-       Something that adds “credibility” to our business (i.e. we aren’t just a home-based business, we actually have employees and a business presence

-       A place for prospects to learn about how we can help them with a product or a service to solve a problem

-       A place for existing customers to learn about our new products or services to help them fill a need

Is this today’s model of why we have an Internet presence?

Of course not!

Websites today have a much more valuable purpose and to make this value stand-out among our many competitors we must “search well” by having a commanding presence in search engine results.

It’s no secret that if you’re not in the top 10 of search results – in many cases the top one or two – you are losing many business opportunities.

Why?

Because the Internet is how people or the average consumer or business do research.

And research we do – hundreds of times per week.

So people actually FIND you on the web, what will you ask them to do?

A Call to Action!

Make it easy for prospects to contact you or fill out an online form that has only a few but relevant questions that help the prospect think about he really needs.

This will give you sufficient information on the prospect so that when YOU CONTACT HIM you will be in a position to ask the right questions and lead him on to the sale.

Note that this is not the ONLY way to begin the sales process as there are many e-commerce sites on the web, but most of us still have to communicate with our prospects via email or telephone as the next step of the sales process.

OK, all the detail – how do I actually DO all of this?

The first thing to remember is that your business name or website name MAY NOT have anything to do with your business!

Say you are an HVAC contractor and your business name is “The Apple Group” with a website address of www.theapplegroup.com.

Nice name – it may even be your LAST name, but it may be hard for people to find you.

Do you only have ONE chance to be indexed by the search engines?

Of course not!

But…if you expect to have a wonderfully-optimized index page that has all relevant search terms then you should be aware this is NOT the ideal way to be found with “organic” search.

Yes, you can spend a lot of money with paid advertising and paid advertising should be a part of your marketing budget, but I’ve discovered something more important.

It’s not the website that counts, it’s the exposure you can get with relevant wording of your search results.

Remember that a website is NOT just a static index page, but a series of pages that address specific questions or services/products that you have to offer your prospects.

Optimize your index page of course, but don’t forget that you can create literally hundreds of “specialized index pages” (pages that may look similar to your index page but each addressing difference prospect needs or interests).

You should also consider web names that SAY WHAT YOU DO.

Which web pages would have a greater possibility of showing up on the first page of Google results for an HVAC service company?

-       www.theapplegroup.com

-       www.HVAC-Services-Memphis.com

-       www.Heating-Cooling-Services.com

-       www.Reliable-Furnace-Repair.com

-       www.Same-Day-HVAC-Service.com

There’s a good chance that a prospect living in Memphis, TN may enter a search term of “HVAC Services in Memphis” as his search string.

And…all things being equal, Google will reward you with a prospect who can easily find you and will immediately know what you do!

Of course this is only a very small aspect of Internet search marketing, but at least considers the value of a web address that is part of the most common search term(s) for your service or product.

Bill Kisse is the CEO of Electronic Systems Services, one of the largest national independent point-of-sale computer equipment service organizations serving the fast food and quick-service restaurant industries.

What a Top Google Search Ranking Means to Your Bottom Line: The Value of Search Engine Optimization

Monday, July 14th, 2008

Have you ever wondered just how much a top search engine ranking is worth to your business? Obviously a high Google ranking will get you a lot more traffic to your website without requiring you to pay a dime for clicks. Yet even still, most business owners are left to wonder if the results of running a search engine optimization campaign are worth the costs.

Today we are going to show you a simple process that you can use to determine how valuable a high Google ranking in a single keyword is to your business. Using this information you can see for yourself if an investment in a search engine optimization campaign is worthwhile or if you are better off with your money elsewhere.

We have chosen to use Google for this article because it makes up 60%-70% of the U.S. search market and will therefore be the most valuable source of traffic for your website.

How People Use Search Engines

Getting higher search engine rankings is all about getting more visitors to your website. It’s common sense that the more visitors you get, the more sales you make, and the more sales you make, the more money that ends up in your pocket.

According to several well documented studies, between 68% and 90% of people only click on results on the first page of Google. This means that pages that are not included on the first page are practically invisible to your average searcher. Being in 20th place or 200th hardly makes a difference because either way your website will be rarely seen by most searchers.

For some further insight into just how important high search rankings are we can look at some data that was accidentally leaked by AOL in 2006 about their users’ behaviors during 9,038,794 searches and 4,926,623 total clicks. The original article about the leaked AOL search data was written by Donna Fontenot.

Here is how those numbers work out:

AOL leaked data table

The released data also confirmed that most people click on a result in the first page of searches with 89.82% of search users never going past page one.

These findings are fascinating because they indicate not only how important it is to be on the first page of results, but also how much your ranking on the first page will affect your traffic. With a number one ranking getting 42% of all of the clicks for a keyword and a tenth ranking getting only 3% it is quite obvious where you should attempt to position your company.

Another interesting study that deals with the importance of being especially high in the rankings comes from Enquiro Research’s Eye Tracking Report. Using a special technology that tracks participants’ eye movements, researchers were able to understand exactly how users interact with search engines. Take a look at these pictures to see what the average user is looking at when using Google and its closest competitors.

Enquiro Research’s Eye Tracking Report

Notice the concentration of eye focus on the upper left hand side of the screen, particularly for Google. This seems to demonstrate that users click on the first result the most because that is where their eyes are focused.

We can continue to go through study after study but the results are all the same, being high in the rankings will provide you with far more visitors then you’ve ever dreamed of.

Determining Visitor Data and Conversion Rates

Now that we know just how important getting a high Google search ranking is, it’s time to figure out how much traffic you are already getting. Using this information we can determine how much more money you would make if your Google rankings were to rise.

The information we are aiming for here is:

  • Number of visitors to your website who are using the keyword you are interested in.
  • Percentage of visitors who buy something (also called a conversion rate).
  • The average value of each customer. This could be the return on investment for each online sale or, if you have it calculated, the lifetime value of customers to your business.

If you already have an established website, ranked by Google, with analytics to measure customer behavior then you should be able to get all of that information in just a few minutes. If not, don’t worry, you still have a couple of options to choose from.

The first thing you will need to do is get the Google Analytics code added to your website. It’s completely free and more then worth its weight in gold for anyone looking to sell online. Google analytics will let you know exactly how many people visit your website, where they come from, what pages they look at, if they buy anything, and a whole lot more.

With analytics in place, you will want to get at least a thousand page views from your intended keyword so you can get a really good feel for what people do on your site. If your website is not currently getting enough traffic to get those 1,000 visitors then you might consider using Google AdWords to bid on your keywords and get conversion numbers that way.

If for whatever reason you do not want to or are unable to get the information we are after that way, you can also choose to use a free tool offered by Google.

The Google Keyword Tool has recently been updated to provide estimates of how many searches are performed for each term on a given month. Enter in the keyword you are interested in and not only will you be given suggestions for other phrases you might want to target but you will also see last month’s search volume for your keyword as well as the average volume for the year.

Google Keyword Tool

With search data acquired, let’s take another look at the AOL search results to see how you can easily determine the increased traffic you can get for any ranking on the first page.

AOL search data table

We know that the first ranking will get approximately 421,300 hits each month (1,000,000 x .4213) because with 1,000,000 searches for the keyword Kitten, our AOL data tells us that 42.13% will click the first result. You can go on to do the same calculation for the rest of the rankings if you would like.

Examine this table with the number of clicks that each ranking for the word Kittens should receive each month:

Clicks by ranking table

Unfortunately there is currently no easy way to determine your conversion rate or average value of a visitor without past history. If your business is already established outside of the web then you likely already know the average lifetime value of your customer. In terms of conversion rates, each business is entirely different and so there is no average rate. Where some companies might be overwhelmed with a 3% rate, others need 30% to really get them going.

The only real way to quickly test conversion rates is by using Google AdWords and bidding on the keyword you are looking at. This way you can a decent amount of traffic fairly quickly to determine where your conversion rates are at. Remember a conversion rate is simply the number of sales per one hundred unique visitors.

Doing the Math to Find the Value of Google Search Rankings

Let’s take a conservative approach for our Kittens example and assume that our average conversion rate is 5% and the average value of a customer is $50. That means that for every 100 visitors to our website, 5 of them will make a purchase with an average price of $50.

That means that if we were to be ranked first in organic searches on Google then we could expect 21,065 (421,300 x .05) additional sales each month and $1,053,250 (21,065 x $50) in increased sales revenue!

If we were to rank in fifth place instead of first we could expect revenues of $123,000 every month. That’s a huge difference from being ranked first but it is still quite good.

You can do this same comparison for any keyword but remember that since there are a lot of variables involved for each specific keyword that the results will not always be entirely accurate. These estimates are meant to be a guide to what you could achieve with high search engine rankings, not a crystal ball.

If you are already ranked highly on Google and want to know how much more you will make if you climb even higher in the rankings, these results will be much more accurate thanks to the data you should already have collected.

For example, let’s say that you sell paper airplanes and are currently ranked 4th for the keyword “paper airplane.” You currently get 1,000 clicks a month from that keyword and make $500 each month from those 1,000 clicks. This means that you are making $0.50 for every click Google sends your way.

If you wanted to know what would happen if you went from 4th rank to 1st all you would need to do is look back at those AOL clicks. A 4th ranking gets 6.9 times less clicks then 1st so that means you can estimate that the person in 1st is getting 6,900 clicks each month. Since you make $0.50 a click your revenues will go from $500 all the way up $3,450 a month for that single keyword!

Hopefully this guide has helped encourage you to fight for top search rankings in Google. I encourage you to look at the keywords you would like to compete for, generally between 10 and 20, and determine how much you can make with a top ranking in each. Looking at your own results, you should realize that investing in search engine optimization and link building can bring huge profits to your business and give you a big edge over your competitors.

Are you interested in getting high natural search rankings for your business? Contact RSS Ray today to find out what you can do to rank highly on the key search terms for your website.

- By Dale Knauss, Show Producer for Online Marketing with RSS Ray

Why Search Marketing Firms Should Reveal Their Secrets To You

Friday, May 2nd, 2008

By Paul J. Bruemmer

Picture of Paul J. BruemmerPaul J. Bruemmer is Director of Search Marketing at Red Door Interactive, and a recent guest on the Online Marketing With RSS Ray show. He is responsible for the strategic implementation of search engine marketing activities within Red Door’s Internet Presence Management (IPM) services.

Search engine optimization is an online marketing strategy that has become mission critical in today’s marketing arsenal. When your company ranks highly on Google and Yahoo!, you not only drive business to your Web site, you drive customers to your offline location as well.

When you procure search engine optimization (SEO) services, most search marketing firms will provide you with a general overview of their SEO methodology without delving into the details. While they claim this practice relieves you of the boring details of SEO, the reality is most firms don’t wish to divulge intellectual property.

Ironically, engaging the client in these details would actually improve the business relationship and not end it. Search marketing firms that empower their clients to understand not only the “how’s” of SEO, but also the “why’s” will find themselves viewed as a strategic business asset.

The Benefits of Knowledge Transfer
First, search engine marketing strategies evolve on a daily basis; so companies will always need experts to help them create and implement successful programs. By engaging in knowledge-transfer, agencies will articulate the need for their customers to embrace SEO as a regular discipline within their marketing department. Clients that adopt the knowledge-transfer mindset will benefit from the insights afforded, making them more likely to retain the services of their search marketing partner for longer periods of time.

What’s more, search marketing firms will supplement their own SEO knowledge as the knowledge-transfer process becomes reciprocal and they start learning from their customers. Active clients provide their marketing firms additional eyes and ears to changes and trends in a particular industry or from the end user’s point of view. In essence, customers provide validation to theories developed on the drawing board. This can also give agencies a leg up on the competition.

Where to Begin
Ideally, a search marketing firm will start the client partnership by explaining how to conduct and analyze a diagnostic audit. While agencies rarely document and disclose such processes, doing so will build the foundation for understanding the follow-on tactics and techniques necessary to improve search rankings. From this initiative, clients can better identify and understand the obstacles to driving traffic through natural search means, as well as ways to optimize technical and editorial factors hindering their site rankings and search marketing efforts. Using this document, agencies will find their recommended solutions make better sense to the client, who in turn, will accept the recommended changes more quickly.

Moreover, clients that are empowered to understand the “how’s” of search marketing will be more patient when initiatives don’t show immediate results, as SEO initiatives can take time before rankings improve. Instead of prematurely severing ties with an agency, a customer will more likely actively work with the search marketing firm to fine tune tactics. In turn, agencies will discover their client just became a business asset. Retention and referral rates will subsequently increase.

Companies will discover that firms who consider it their mission to pass on knowledge that can improves all facets of their marketing efforts will make for better partners and better business assets.

How To Strategically Implement Search Engine Marketing

Monday, April 28th, 2008

CEO Paul BruemmerBe sure to tune in this Wednesday at our new time slot, 3:00pm Pacific Time as RSS Ray has a guest with a lot of information to share to help online marketers make more money. RSS Ray will grill CEO Paul Bruemmer about how to strategically implement a search engine marketing program. Paul has provided search engine marketing programs for thousands of companies. He is also a well regarded columnist and speaker at many local and national conferences. Paul will share with our listeners his tested and proven methods he uses when mapping out all the steps of a search engine marketing campaign, and the strategic thought process behind each step.

Google AdWords Expert Howie Jacobson’s Tips and Tactics For AdWord Success

Friday, April 25th, 2008

Book Google Adwords for Dummies I had an outstanding discussion with Google Adwords expert and AdWords For Dummies Author Howie Jacobson during Wednesday’s edition of Online Marketing with RSS Ray. Howie’s website can be found at http://www.AskHowie.com.

Howie shared with me tips for getting started with advertising on Google as well as tips for established Google AdWord marketers. His insights into keyword selection, campaign organization, testing, analytics, and optimization were packed full of put-to-work now information sure to grow your bottom line.

You can access the entire interview at no charge through May 1, 2008 at:

http://www.wsradio.com/internet-talk-radio.cfm/shows/
Online-Marketing-with-RSS-Ray.html

You can also have free unlimited access to all past editions of the show right here.

How You Can Use Blogs and RSS Feeds To Build Your Brand

Wednesday, April 16th, 2008

Communications, marketing, and public relations expert Sally Falkow will be RSS Ray’s guest for this weeks show. Listen in as RSS Ray grills Sally on how to use blogs, and RSS feeds to build your brand and create your unique message. Sally, a recognized expert in social media, says that the best way to build a brand is to create a solid platform from which to launch a brand statement and positioning. She will explain that in detail and give tips that will get you on the road to building your own brand.

Branding is not just for the big companies with millions to spend on brand building campaigns. Today with social media, blogs, and RSS Feeds, you can effectively compete even with a limited budget. These new media have effectively leveled the playing field so that anyone can create a brand that customers will remember, even a very small business.

Learn How Link Building Can Improve Your Search Engine Rankings

Monday, April 7th, 2008

Be sure to listen in the Wednesday as RSS Ray digs down into link building as a way to improve search engine rankings with special guest Arnie Kuenn.

Arnie is President of Vertical Measures, a Search Engine Optimization company in Scottsdale Arizona. With over 20 years of business building and search engine experience, Arnie will share his knowledge and experience with the aim of having you get more business and sales from your website.

RSS Ray will get right into the subject with Arnie, and draw out some of his ‘trade secrets’ that have allowed him to have an enviable client list and improve search engine performance for companies big and small. If getting more business from your website is important to you, this is one show you don’t want to miss.

2007 SEMA Show – 10 Things You Can Do Today to Improve Your Website Results Tomorrow

Wednesday, October 31st, 2007

October 30, 2007 – Brian Offenberger, our very own RSS Ray, spoke at the 2007 SEMA Show on the 10 Things You Can Do Today to Improve Your Website Results Tomorrow. Find the Power Point Presentation here to start using these tips today!

Top Common Mistakes Made by Online Marketers

Tuesday, August 21st, 2007

RevcubeManaging a marketing campaign can sometime become a pain. So what’s out there that can make campaign management a breeze? Introducing Revcube, an automated, real-time, cross-channel optimization platform.

On this weeks show the CEO of Revcube, Chris Raniere, will be talking with us. You defiantly don’t want to miss this show. Hear what common mistakes online marketers make, how to fix them, learn what an automated campaign is and how it can help you.

Find out what you can do to improve your online marketing campaigns live this Wednesday 1pm Eastern/10 Pacific on wsRadio.com

Successful Online Retailing with Gotham City Online

Monday, August 6th, 2007

Gotham City OnlineOur second guest this week has had his company called “A best site for online deals”, “Site with the best swag”, “A shoe-lover’s paradise” and has won numerous awards including Bizrate’s 2006 “Best of the Best” Circle of Excellence Award. I’m talking about none other than Jonathan Garriss CEO of Gotham City Online. If your looking into online retail or you already own an online retail store, Jonathan is the man to listen to.

Jonathan is an expert when it comes to online retailing, and he is talking with us this Wednesday on Online Marketing with RSS Ray 10am Pacific/1pm Eastern.

Overcoming obstacles for eCommerce Companies

Tuesday, July 31st, 2007

TealeafThis week we will be talking to Tealeaf’s Vice President of Marketing and Product Strategy, Geoff Galat. Tealeaf is an amazing company that provides visibility, insight, and answers for companies doing business online. Tealeaf’s powerful customer experience analytics empower companies to optimize eCommerce by eliminating obstacles that block successful conversions or completion of business processes. If you have questions like “Why are my conversion rates down?” “Why is my business growth not over-achieving against market growth rates?” “Why can’t we resolve more customer issues in our web call centers?” Then you want to listen to this weeks show on Online Marketing with RSS Ray 10am Pacific/1pm Eastern.

How these Online Business Products lead to Increased Profits

Monday, June 25th, 2007

ZoovyIs technology evolving faster than your online business? Our second guest this week is David Steel, CEO of Zoovy, an ecommerce products provider.

One of the biggest challenges in growing a successful online business is picking the right technology for your needs not only now, but long into the future. Establishing best business practices early on in your e-commerce technology allows you to keep growing without being choked by the workload generated from your success.

Learn how these online business products lead to increased profits this week on Online Marketing with RSS Ray 10am Pacific/1pm Eastern.

Successful eCommerce Marketing Strategies for the Automotive Industry

Monday, June 18th, 2007

Dealer Week LogoIf you are an online auto retailer, you know there are many challenges to being successful. This week with Online Marketing with RSS Ray, we have the founders of Dealerweek.com, Brian Santor and Jeff Frimmersdorf. Together they have trained over 8,000+ Automotive Dealers on how to use eBay Motors and increase sales and revenue.

Dealerweek.com online publications, educational efforts and product reviews are for dealers to learn from each other, share best practices, conduct product reviews and most of all enabling the dealer to make a better decision specifically focusing on the challenges of succeeding in today’s online environment.

Find out what you need to know to succeed in the online auto marketplace this week on Online Marketing with RSS Ray 1pm Eastern/10am Pacific.

Online Storefront, Interface with Rich Text, Video and Animation

Tuesday, May 29th, 2007

Joe ChungOur guest this week is Joe Chung, Co-founder and CEO of Allurent. Allurent produces ecommerce products that are transforming the online shopping experience.

Are you an eRetailer? Do you want repeat customers due to having a great shopping experience with your company? Allurent’s products make an online retailing experience that can fully exploit the rich audio, video, animation, and user interface capabilities of modern personal computing. Imagine an online storefront that could evoke the visual excitement, beauty, and energy of a video game yet is universally accessible and usable to anyone without additional applications.

Learn more about what you can do to give your customers the best online shopping experience and generate higher profits this Wednesday 1pm Eastern/10am Pacific with Online Marketing with RSS Ray.

AdWords Updates from Perry Marshall

Thursday, January 11th, 2007

I am off to catch an airplane but wanted to give you some of the website addresses for the resources discussed by Perry Marshall on the program yesterday.

The AdWords training class information Perry spoke of can be found at BobsledRun.com (http://www.bobsledrun.com)

The bid price research tool, and popularity, Perry spoke of can be found at Skycastles.com/search (http://www.skycastles.com/search)

Perry’s website is at PerryMarshall.com (http://www.perrymarshall.com)

Happy Selling!

Google AdWords with Perry Marshall

Tuesday, January 9th, 2007

Perry Marshall

Google AdWords has become the gold standard for advertising on the internet, providing anyone with a website the ability to inexpensively promote their company to over 100 million people! However, as anyone will tell you, Google AdWords can be an expensive and treacherous place if you’re not careful.

Perry Marshall has made his entire career and developed a large following because of his ability to navigate the pitfalls of Google AdWords and deliver fantastic results to those who are willing to work at it. Perry Marshall has taught his strategies to marketers all over the world, and this Wednesday he will be appearing on Online Marketing with RSS Ray to discuss some of his strategies for fantastically boosting results with Google AdWords. Join us at 10 AM Pacific to learn from this highly respected industry leader.

Social Networking with Michael Wilson

Monday, November 13th, 2006

Michael Wilson

Have your children discovered the next big thing in online marketing before you have? If they are using social networking websites like MySpace or Facebook, then chances are they have. Social networking has drawn millions of people of all ages, and literally billions of dollars in investments into an online community that is ripe for the picking for online marketers. With consumers eagerly participating in conversations, and building intricate profiles filled with valuable data, it’s easy to see why social networking has perked the interest of the marketing community.

Small World Labs
founder and CEO Michael Wilson knows a thing or two about social networks. His company has developed a web-based, hosted platform that enables companies, associations, non-profits, entrepreneurs, and faith-based organizations to provide their own branded online social networks. Prior to founding Small World Labs, Michael served as the Director of Product Management at Coremetrics, the leading provider of web analytics solutions. Michael also holds a B.A. in economics with summa cum laude and departmental honors from Yale University.

“Online Marketing with RSS Ray” is pleased to announce an interview with Michael Wilson on the program this Wednesday, November the 15th at 10:00 a.m. pacific time.

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About Our Radio Show

Online Marketing with RSS Ray is a weekly radio program about internet marketing best practices. It is carried live on wsRadio.com, the internet's leading talk station with more than 3 million listeners. You can listen live Wednesdays at 1pm Eastern/10am Pacific or get free podcast versions of the show.

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