Posts Tagged ‘customer service’
Thank You SpyFu
Tuesday, June 9, 2009 9:18
A happy conclusion to our problems with competitive research tool, SpyFu.
Last week we wrote a post detailing some problems we had with the competitive keyword research tool, SpyFu.…
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Hey SpyFu, Why Can’t You Respond To Your Customers?
Friday, June 5, 2009 11:07
Why customer service is important; a lesson that SpyFu desperately needs to learn.
What is it about some companies that make them think that they can post up an inferior…
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Tips to Cut out Customer Criticism
Friday, November 28, 2008 8:00
Kelly Kilpatrick offers some helpful tips on how to positively influence your customers and avoid negative publicity online.
There’s a lot to be said about the state of affairs of…
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Retailers See Huge Conversion Rate Improvements Using Live Chat
Tuesday, August 26, 2008 10:00
By: Dale Knauss, Show Producer
Want to know the secret behind retail giant CompUSA’s ten-fold increase in online conversion rates? How about the methods that internet retailers such as…
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Learn And Follow The Basics Of Quality Client Care
Monday, April 28, 2008 16:47
Why do we use the term ‘client’ instead of customer? There is a big difference in the meaning of those two words; they are not interchangeable. A customer is someone…
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